Terms of Service

1. About these terms

By using this website or placing a direct order, you agree to these Terms of Service and the policies linked in the footer. “KINGEAR,” “we,” “us” and “our” refer to the KINGEAR brand operating this store. If you do not agree, do not use the website or submit an order.

2. Store eligibility and acceptable use

You must be legally able to enter a purchase agreement in your location. Do not misuse the website, interfere with security, submit false information, scrape protected content, introduce malicious code or use the service for unlawful activity.

3. Product information

We work to present product descriptions, images, prices and availability accurately. Screen colour, translations and minor packaging presentation may vary. A scene image demonstrates context and does not add an item that is not listed as included. Verify the product page and supplied documentation before use.

4. Orders, prices and payment

An order is an offer to buy. We may accept, decline or cancel it for stock, pricing, fraud-prevention, payment, shipping-restriction or legal reasons. If payment was captured for a cancelled order, the applicable amount will be refunded. Currency, shipping and taxes are shown before payment where supported.

5. Shipping, risk and title

Delivery estimates are not guaranteed unless expressly stated. The Shipping & Delivery Policy explains fulfilment, delays, address responsibility, tracking, customs and damaged parcels. Mandatory local consumer rules determine when risk or title transfers if they differ from these terms.

6. Returns and limited warranty

Eligible direct orders may request a return within 30 days of delivery. ThermoTongs also carries a one-year limited warranty against eligible defects in materials or workmanship under normal use. The Refund Policy provides conditions, exclusions and the request process. Statutory rights remain available where required.

7. Safe and proper use

Use ThermoTongs only as described in the supplied instructions. Food-temperature content is educational and does not replace current public-health guidance. Keep the sharp probe and hot surfaces away from children, and follow local food-safety rules.

8. Intellectual property

The KINGEAR name, logo, product presentation, website design, text, graphics and media are protected by applicable intellectual-property laws. Personal, non-commercial use of the website is permitted; no other licence is granted.

9. Third-party services

The website may link to payment providers, carriers, Amazon, social platforms or other third parties. Their terms and privacy practices govern their services. Amazon purchases are contracts placed through Amazon rather than direct KINGEAR checkout.

10. Disclaimers and liability

To the maximum extent permitted by law, the website is provided without guarantees beyond those expressly stated. KINGEAR is not liable for indirect or consequential loss arising from misuse, unauthorised modification, failure to follow instructions or events outside reasonable control. Nothing excludes liability or consumer rights that cannot legally be excluded.

11. Changes and contact

We may update these terms prospectively by posting a revised date. Material changes apply as required by law and do not retroactively remove rights attached to an accepted order. info@kingear.net