Free standard shipping · 7–15 business days Support

Contact KINGEAR

Reach the right team without repeating your story.

Choose the contact path that matches your question. Include your order number when you have one, but never send card details or passwords.

Customer care, privacy & policy

info@kingear.net

Product questions, setup, returns, warranty, privacy requests and policy questions.

Email customer care

Orders & sales

ericl@kingear.net

Direct-order status, shipping details, address changes before fulfilment and sales enquiries.

Email orders & sales

Phone & WhatsApp

+1 925 725 1313

WhatsApp: +86 199 2535 9644

Use WhatsApp for a quick written message or call during published service hours. Standard carrier or data charges may apply.

Help us solve it faster

What to include in your message

  • Order number and purchase channel, if applicable
  • Country and delivery postcode for shipping questions
  • A clear description of the question or issue
  • Photos or a short video when they help show a product issue

KINGEAR correspondence

KINGEAR

8802 MacArthur Blvd
Oakland, CA 94605
United States

Do not send returns to this address without a return authorization. The approved return location and instructions are provided after eligibility is confirmed.

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